Frequently Asked Questions (FAQ)

Most projects need 4 phases to be completed (this may vary according to project size). To move from one phase to another, your approval will be required.

First Phase: 3D Modeling and Camera Points (If you provide a 3D model, this phase just includes cameras)

• • • • We’ll send you an image showing you how the Architecture should be with a generic illumination.
      • Also, we’ll share with you some vantage point proposals – and ask you to choose the cameras – then we’ll work over all the spaces that are shown in that vantage point to deliver a final image angle.

Second Phase: Materials and Coloring

• • • • Once the architecture is ready, we’ll start coloring walls, creating the floorings you need, and applying materials to any architectural detail you have specified.
      • At this stage, we’ll start creating a realistic illumination.

Third Phase: Decoration and Lightning

• • • • Once the materials are ready, we’ll finish creating the lightning and adjusting it according to the decoration.
      • Then, we’ll put all the decorations in the scene, such as furniture, sofas, chair, trees, lamps, frames, etc.

Fourth Phase: Detailing and Final Processing

• • • • Once the decoration is ready, in this phase we are supposed to add more details to the scene, if its needed.
      • We’ll process the final image in High Resolution and adjust some details if necessary in post-production, such as sky, reflection details, and green tones for vegetation.

Usually, any file that generates a 3D model will work, such as: 3DS, 3DM, DWG, OBJ or FBX. If you don’t have any, we can create one at an additional cost. In this case, DWG plans and detailed indications – areas to be shown, elevations, sections – will be requested.

If you want us to work as independently as possible, you can also share this:

• • • • Reference images of the materials, highlighting finishes, textures, and reflections.
      • Referential images of similar products and/or projects

For Architectural projects, the price is based on the number of working hours spent on the project and the complexity of every task.

In Furniture Renderings, we have pre-set prices for white-backgrounds, environments, coloring options, and revisions. Contact us to get our latest price list.

We work with a 50% payment in advance (as a deposit) to start a new project. The remaining payment can be made after the final project approval.

We accept Payoneer, Wise, ACH transfer (inside U.S.), and with an extra fee, we can receive payments via Credit Card or SWIFT bank transfers. Instructions are sent along with the final invoice.

Any adjustment requested during the designing process such as lighting, materials, colors or camera relocation, are included within the initial price. Only after the final image is approved and processed, we charged revisions by image.

That’s why it’s so important that you are happy with the progress before moving towards the final image processing.

We offer volume discounts and promotional packs combining 2 or more products. Every client qualifies to get discounts, so if no one suites you, we’ll build one for you.

Also, we offer holiday & seasonal deals! Subscribe to receive all promos by email (you can unsubscribe anytime).

Every project is unique, the turnaround time depends on different parameters, including the number of vantage points, project’s intricacy, and other key aspects.

In general, an Architectural rendering project could take one to two weeks to be completed, while an interior design takes 4-5 Days. In Furniture rendering, you can get a White-Background in 1 day and an Architectural Environment in 2 days.

Please contact us via email and share your project needs. We’ll get back to you with a timeline and once we commit, we deliver.

We have a customer-centric culture. Your satisfaction is our top priority, which is why we combine the highest quality standards with progressive feedback.

We may seek your approval at critical stages and use interactive systems to get a complete quality control test.

The result: guaranteed five-star products and the best customer experience.

Any information about your company or projects will remain private and covered by our Privacy Policy, which includes, non-disclosure agreement (NDA), as well as providing standard and extended copyrights for any of the visual assets you receive from us. Our company only accepts payments through secure international networks, so you can rest assured that all steps of our interaction will be encrypted and sealed.

If we have your consent, we might share images in our social media for promotion purposes. This will be asked at the very beginning of each project.

We use email as our preferred communication method. However, if you (or we) need to have a thorough discussion about a project, we will be more than open to connect by phone, Skype, Zoom, Google Meet, etc.

Outsourcing rendering can streamline your processes, save you money and improve deliverability across your company key departments. Hiring Fractal Scape, you get:

• • • • Highly standard products and projects delivered on-time without overloading your in-house professionals (Architects, 3D Artists & Visualizers).
      • Money saved by avoiding employment related payments (vacations, holidays, sick days, trainings, equipment and more).
      • Branded products that represent your culture and corporate design styles.
      • The convenience of an in-house team without the hassle of hiring.

We are always open to growing our family, so please share with us any opportunity you find to create long-term business relationships.

Fractal Scape is a versatile online firm with Architectural Visualizers located all over the globe. We are a remote company headquartered in Buenos Aires.